Southern Cross IT saves the day!

Sometimes technology can be frustrating!  Here’s how we managed to save the day for one of our clients ….

Last week our client, let’s call him Mr X, asked us to resolve an issue he was having with his emails.  Mr X, was extremely frustrated because since his son had changed email provider (to BT) to their home/business he had been unable to send emails.  His son, we’ll call him Mr Y, was still able to send emails.

We booked a telephone appointment with Mr X and Mr Y and were then able to establish a remote connection to both of their computers simultaneously.  With these details in front of us we then set up a three way conference call between ourselves, BT and Mr X/Mr Y using our own internet phone service.  By doing this we were able to resolve the problem quickly and efficiently, to the delight of Mr X and the relief of Mr Y!

We can do EVERYTHING I.T. here at Southern Cross IT!  This case study highlights just three of our many strengths ….

- We can remote in to a computer (or several at once!) rather than having to visit in person, saving our clients valuable time and money.

- We can offer our clients a full internet telephone service (CrossTalk) with many advantages over a conventional land line system, including the facility for conference calls.

- We have the knowledge to help our clients to resolve complicated problems with their service providers and other agencies if things go wrong.

Do give us a call for a no-obligation chat about how we might help you with your unresolved I.T. issues, or to discuss the benefits of an internet phone system.

 

SSD Drives – Speed up your computer and achieve more every day!

Romsey-based company Southern Cross IT can help you to work more productively with a new piece of computer hardware …..

Traditional Hard Disk with platters and a mechanical arm

Traditional Hard Disk with platters and a mechanical arm

Your hard disk could be slowing you down! Up until now, traditional hard disks have consisted of a mechanical spinning plate with a metal arm, and although technology has advanced the speed of these hard disks significantly over the years they have now reached their performance limit. New technology had to be called in to save the day!

Step in Solid State Disk Drives …… SSD Drives are significantly faster than traditional hard disks as they have no “seek time”, which is the time it takes for a hard disk to find the data that is required. With a traditional hard disk this requires the spinning of the plate up to speed and then the movement of the arm across the spinning disk. All of this is eliminated with an SSD Drive as there are no mechanical parts – the information is found electronically instead.

A modern SSD with no moving parts

A modern SSD with no moving parts

So, to allow your PC to be as fast as it needs to be, enter the world of SSD!

To find out whether your PC is compatible with a shiny new SSD Drive, please contact us at Southern Cross IT – we can help you with all your IT and computer needs (AND internet telephones, AND a new website, AND some very clever cloud computing!).